'Things didn’t end well between George Carlo and Tom Wheeler; the last time the two met face-to-face, Wheeler had security guards escort Carlo off the premises. As president of the Cellular Telecommunications and Internet Association (CTIA), Wheeler was the wireless industry’s point man in Washington. Carlo was the scientist handpicked by Wheeler to defuse a public-relations crisis that threatened to strangle his infant industry in its crib. This was back in 1993, when there were only six cell-phone subscriptions for every 100 adults in the United States. But industry executives were looking forward to a booming future.
Remarkably, cell phones had been allowed onto the US consumer market a decade earlier without any government safety testing. Now, some customers and industry workers were being diagnosed with cancer. In January 1993, David Reynard sued the NEC America Company, claiming that his wife’s NEC phone caused her lethal brain tumor. After Reynard appeared on national TV, the story went viral. A congressional subcommittee announced an investigation; investors began dumping their cell-phone stocks; and Wheeler and the CTIA swung into action.'
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